Simply having a website is not enough to drive customers to your business. You need to constantly update and improve your web presence to best draw in potential customers, as well as keep existing customers satisfied and interested. You also need to compete against every other business that is fighting to obtain potential customers. Marketing tools, social media and other means of enticing people are constantly changing, and you don’t want your web presence to reflect 2009 when it should be up-to-date. Here are five ways on how to improve your web presence.

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One of the biggest challenges any new business or brand faces is getting the word out. How do you let the world know about your product? How do you get potential customers to trust you? Or how can you guarantee people understand your business? One strategy is word of mouth.

What is Word of Mouth?

Word of mouth is basically free advertising mixed with the snowball effect and topped off with customer satisfaction. It’s a lot, but you can create it.

Word of mouth starts when someone tells someone else about your product and brand – it’s an organic conversation. The end goal is for that customer to tell another person, and then that person tells someone else, and so on until you become a viral name. This means word of mouth is entirely based on customer satisfaction and trust. But before you get there, you need to first give your customers something to talk about.

Make your product or business something that customers will want to share with the world. Also make sure it is easier for your customers to talk about – if your product or business takes hours to explain, find another way for it to be summarized. By giving them a reason to share, you are building a relationship with customers. Now you can encourage that word of mouth conversation through customer service.

You should already be striving for good customer service, but this is an extra layer to it. Having good customer service means customers feel more willing to tell their experiences with your product or business. A happy customer can drive in more potential customers.

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There might be an “I” in “website,” but you won’t find one in “team” anytime soon, especially when it comes to developing beautiful pages to represent your business. While trying to create a better website can take months and dozens of iterations, a solid push from a group can complete the same job with better quality in a fraction of the time.

Let’s examine a website our company, Promotion LA, recently made for a mobile auto services company and how collaborative efforts from a web developer, a writer, a designer and a video editor helped create a better website than the client ever could have imagined.

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At Promotion LA, we’ve established ourselves as a digital marketing agency. With that being said, we specialize in more than just handling a brand’s digital marketing strategies and campaigns. We consider ourselves a full-service creative agency because we can produce content to drive a campaign as well as derive a strategy for the campaign.

Content is at the center of all successful campaigns. High-quality imagery and text will push a campaign to its highest optimum level of success and it is imperative that your campaigns are driven by customized, original material.

But what are the best steps to generating quality content?

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Instagram is a tool that is becoming increasingly popular in this generation. If you’re not familiar with Instagram, it is a picture sharing app with filter presets that can turn any ordinary photographer into a professional! Well, not exactly, but if you use your imagination then anything is possible.

Anyway, Instagram is not only an artsy photo-sharing application, but it is also a great tool for brands to build and grow their social media presence. On Instagram, you have the ability to run paid ad campaigns to target specific audiences, but there are organic steps to take before reaching that point.

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Every business (big or small) should reevaluate their business at the start of the New Year. Just as people think about their resolutions, businesses should consider some as well. Since we work primarily with small businesses, we thought we would put together a list of five New Year’s resolutions for small businesses. Be sure to keep these 5 resolutions in mind as you plan 2018.

#1. Reflect on Mistakes

Before you can move forward with making any changes to your business or business goals, it’s best if you reflect on the mistakes that were made by your business. Whether these mistakes were made by you, employees, or other staff, you really should spend time thinking about what happened and what your role was. This is the difference between a weak and a strong business. A weak business will fail if the employers never think about how they can avoid the mistakes that were previously made. Of course, those who don’t take this step are doomed to repeat the same mistakes over and over again. Having made a lot of repeated mistakes ourselves, we know that this first resolution can be difficult but ultimately it is a necessary resolution to begin a better year.

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#Impact #SuccessfulHashtags

Before social media gained buzz, a hashtag was merely the # symbol on your telephone. Now it’s served as the primary tool to draw attention to your profile and to bring millions of users together on social media. What began on Twitter, spread rapidly over to Instagram, Facebook, Google+, and Pinterest. Even though many social media users employ hashtags to boost and market their content, business brands and digital marketers can reap in the benefits of successful hashtags as well.

Hashtags are making it much easier for users to search and discover businesses that are relevant to their interests. As we are a digital marketing agency that is aware of the impact of hashtags and utilizes them to help our clients reach a vast amount of potential customers, we want to take the time to explore with you the relevance of successful hashtags in order to understand the landscape of social media marketing and what it can do for a young, growing small business.

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Reach Out to Potential Customers with Business Blogging

If you’re a small business seeking to break into the radar of your local consumers and customers, you should remember that business blogging provides a relevant impact on your online marketing strategy. The word “blog” began as a slang term for “weblog,” it is often used by many people to share their current passion to the public in an online format. A blog is also a place to instill your advice, expertise, and experiences that relate to your interests or to your business. From a business marketing standpoint, there are several benefits of business blogging that can help your business grow more and more with each one. Blogs can help and we want to make sure that you know what it can do and what you should avoid in ensuring you establish a high-quality blog on your website.

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How often do you see someone post information promoting their product or themselves closing with #shamelessplug? I’m sure we have seen it plenty of times by now. Type “#shamelessplug” in your search engine on Instagram, and 28,216 posts come up using that hashtag. Here is one from today that we found with a user’s business card: “Boom #official. Go ahead and hit me up for all your printer/printing needs. #shamelessplug.” A shameless plug is a term popularly known on the Internet for when someone includes extra information that is off-topic to advance their own selfish interests. The icing on the cake is that this person willingly admits that their act was selfish and that they have no shame. So, calling something a “shameless plug” practically allows you to spam anyone that you want without any guilt whatsoever. Has this only been a recent trend? We don’t think so.

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